Most authorization requests moving to online submission in 2020
We're working hard to make our authorization process faster and easier for you. In 2020, we’ll be launching a new online tool for you to submit inpatient, behavioral health, select procedures authorizations and more.
We'll no longer accept fax authorization requests once this new tool has launched. Get prepared by watching for more information in early 2020 about the switch.
There will be no changes to the process for requesting authorizations in eviCore, which is for high-tech radiology, select musculoskeletal procedures and genetic testing. These changes will not impact pharmacy authorizations.