Virtual care is a convenient way to see a doctor for a variety of common illnesses—without having to go to the emergency room or urgent care center. For non-emergency issues, you can connect with a doctor 24/7 through your phone or computer to receive care where you are, when you need it.
Virtual care saves you time. It's a convenient option when your doctor isn't available for conditions like:
- Back pain
- Bites and stings
- Cold, cough and flu
- Pink eye
- Sinus infection
- Sore throat
- Sprains and strains
- Urinary tract infection
To schedule a virtual care visit:
- Check with your doctor's office to see if they provide virtual care, OR
- Log in to your member account
Have a question? We're here to help.
Contact Customer Service:
888.975.8102 (TTY 711)
Monday - Thursday 7:30 a.m. - 7 p.m.
Friday 9 a.m. - 5 p.m.
Saturday 8:30 a.m. - noon