Priority Health Medicare Website rated among best in nation for customer satisfaction

(Grand Rapids, Mich. – Mar. 22, 2019): Michigan-based health insurer Priority Health was recognized as having one of the best Medicare Advantage plan websites in the nation, based on research from HealthMetrix Research Inc., an independent research firm.

Priority Health is one of 15 health insurers who were awarded 5-stars in the HealthMetrix MedicareWebWatch Project. Ratings recognized health insurance plan websites for "Excellence in Website Content, Connectivity, Design and Transparency". Twenty 4-Star websites were also selected from over 175 Medicare Advantage websites after comprehensive site reviews.

The MedicareWebWatch Project is based on HealthMetrix Research's methodology that weighs 50 website features related to plan-specific content; external content resources; member connectivity; design and transparency. According to HealthMetrix Research Inc., the awarded websites demonstrate their growing value as an asset for Medicare Advantage plans to achieve enrollment and customer satisfaction goals.

Priority Health Medicare Advantage plans have been recognized over the years not just for quality in customer experience, but also plan offerings. In 2018, Priority Health HMO-POS Medicare Advantage plans were the only plans in Michigan who earned 4.5 Stars (out of 5) from the Centers for Medicare and Medicaid Services (CMS). No other plan in Michigan has earned more stars from CMS, or kept them as long.

Learn more about Priority Health Medicare Advantage plans.

About Priority Health:

Priority Health is an award-winning, Michigan-based non-profit health plan nationally recognized for improving the health and lives of the people it serves. It continues to lead the industry in engaging members in their health, delivering effective health and disease management programs and working with physicians to improve health care outcomes and performance. Priority Health is one of only 20 health plans nationwide offering wellness programs accredited by the National Committee for Quality Assurance, an organization which also rated it among the best health plans in the nation. The State of Michigan named the Priority Health HMO the benchmark plan for all individual and group HMO plans to model.

Priority Health offers a broad portfolio of health benefit options for employer groups and individuals, including Medicare and Medicaid plans. Its network of health care providers features 95 percent of practicing physicians available in Michigan and more than 900,000 health care providers nationwide.