Customer Service is here to help
When you have questions about your health care benefits, contact us! You can also call us when you need help with the following:
- You want to change your doctor
- You need a new ID card
- You get a medical bill by mistake
- You want to know how to get care
- Address changes
- Enrollment, disenrollment or coverage by any other insurance or health plan
Monday-Thursday, 7:30 a.m.-7 p.m.
Friday, 9 a.m.-5 p.m.
Saturday, 8:30 a.m.- 12 p.m.
If you speak little or no English, we'll work with a translator.
In this issue
- Virtual care. Get care when you need it.
- Customer service is here to help
- Know your BMI
- Eligibility reminders
- Maternal Infant Health Program
- A yearly checkup - for your medications
- Protect yourself and your family
- Chlamydia screenings
- Immunization reminders
- Family planning: You have options
- Free lead poisoning screenings
- Get big savings with Member perks
- Keep your child healthy with well-child visits
- Need a ride to your appointment?
- Prenatal care and vaccinations
- Our commitment to your privacy and security