Customer Service is here to help

When you have questions about your health care benefits, contact us! You can also call us when you need help with the following:

  • You want to change your doctor
  • You need a new ID card
  • You get a medical bill by mistake
  • You want to know how to get care
  • Address changes
  • Enrollment, disenrollment or coverage by any other insurance or health plan

Contact us

Call Customer Service at  888.975.8102 (TTY users should call 711) or email us via our contact us page.

Hours

Monday-Thursday, 7:30 a.m.-7 p.m.
Friday, 9 a.m.-5 p.m.
Saturday, 8:30 a.m.- 12 p.m.

If you speak little or no English, we'll work with a translator.